Shipping Policy – Outfiteciteino

At Outfiteciteino, we strive to provide fast, reliable, and cost-effective shipping options to ensure your musical instruments and accessories arrive safely and on time. Below are the details of our shipping policy to guide you through the process.

1. Shipping Methods and Destinations

We offer various shipping options depending on your location and the urgency of your order:

  • Standard Shipping: Typically 5-7 business days

  • Expedited Shipping: Typically 2-4 business days

  • Priority Shipping: Typically 1-2 business days

  • International Shipping: Available to select countries (delivery times may vary)

  • Shipping Destinations:
    We currently ship to the United States (including Alaska and Hawaii) and select international locations. If you have any questions regarding international shipping, please contact us at info@outfiteciteino.com.

2. Shipping Costs

  • Domestic Shipping (USA):

    • Standard Shipping: Free for orders over $100; $9.99 for orders under $100
    • Expedited Shipping: $14.99
    • Priority Shipping: $19.99

  • International Shipping:

    • The cost varies based on the destination and weight of the package. You will be able to see the shipping cost at checkout before placing your order.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days.
  • Weekend/Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email, which will allow you to monitor the status of your delivery.

5. Delivery Timeframes

  • Domestic Delivery:
    • Standard: 5-7 business days
    • Expedited: 2-4 business days
    • Priority: 1-2 business days
  • International Delivery:
    • Delivery times vary depending on the destination (typically 7-14 business days).

6. Lost or Damaged Packages

  • Lost Packages: If your package has not arrived within the expected timeframe, please contact our customer service team at info@outfiteciteino.com. We will assist in resolving any issues and provide a replacement if necessary.
  • Damaged Packages: If your order arrives damaged, please contact us immediately, providing photos of the damaged items, and we will arrange for replacements or refunds as per our Return Policy.

7. Shipping Restrictions

  • International Orders: Some restrictions may apply to international shipments, including the availability of certain products in specific regions.
  • PO Boxes/APO/FPO Addresses: We do not ship to PO Boxes or APO/FPO addresses.

8. Contact Us

If you have any questions regarding shipping, please contact us: