Sales Policy for Outfiteciteino

At Outfiteciteino, we are committed to providing high-quality musical instruments and exceptional customer service. This Sales Policy outlines the terms and conditions governing purchases made through our website or in-store.

1. General Provisions

This Sales Policy applies to all sales conducted by Outfiteciteino, whether online or in-store. By placing an order with us, you agree to this Sales Policy in addition to our Terms and Conditions. Outfiteciteino reserves the right to update or amend this Sales Policy at any time without prior notice. Changes will be effective upon posting to our website.

2. Order Process

Orders can be placed online through our website or at our physical store. Once an order is placed, you will receive an email confirmation with your order details. Please review this information carefully and contact us immediately if there are errors. All orders are subject to availability. If a product is unavailable after your purchase, we will notify you and offer a refund or alternative options.

3. Pricing and Payments

All prices listed are in USD and exclude taxes and shipping charges unless otherwise stated. Payments must be made in full at the time of purchase. We accept major credit cards, PayPal, and other payment methods specified on our website. Outfiteciteino reserves the right to change product prices, discounts, and promotional offers without prior notice.

4. Shipping and Delivery

We offer shipping within the United States and internationally. For detailed shipping options, visit our Shipping Policy. Delivery times vary based on location and shipping method. Delays caused by carriers or external factors are beyond our control. Customers are responsible for providing accurate shipping details. Outfiteciteino is not liable for losses or delays resulting from incorrect information.

5. Returns and Exchanges

We accept returns and exchanges on eligible items within 30 days of receipt. To initiate a return, visit our Return Policy. Returned items must be in original condition, with all packaging and accessories included. Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned items.

6. Warranty and Repairs

Many of our products come with manufacturer warranties. For specific warranty information, refer to the product details or contact us directly. We offer repair services for select instruments. For repair inquiries, contact us at (530) 824-4977 or email info@outfiteciteino.com.

7. Cancellations

Orders can be canceled prior to shipment by contacting our customer service team. Once an order is shipped, cancellations are not permitted. If an order is canceled due to stock unavailability or other reasons, a full refund will be issued promptly.

8. Customer Support

For any inquiries or assistance, please reach out to our customer service team:
Phone: (530) 824-4977
Email: info@outfiteciteino.com
Address: 3835 Gardiner Ferry Rd #66, Corning, CA 96021